$携程网(CTRP)_老虎社区_美港股上老虎

暗夜的传说

2019-10-03

$携程网(CTRP)$ 本人为持有或者做空任何携程股票，只是从中转载，对事情真实性无法确认。$百度(BIDU)$

今天，有大量网友在微博上爆料，称自己在携程购入的酒店订单已经扣款，但是入住时酒店却无法确认，再次查看订单后发现订单被删除，联系客服后，发现人工客服排队人数上万，电话也根本打不进去。

有网友定了酒店无法入住，但后台却显示订单未支付。还有网友称：“你知不知道自己蹦了？已经三个小时了，好歹给我们一个交代，钱也扣了，酒店也没定上，又不能退，是要卷钱跑路吗？”

也有网友对携程的行为表示气愤：“系统崩了就算了，但是崩了这么久官方没有任何态度这算什么垃圾公司？所有客服电话都打不通，付了多次钱的订单也打不开，真够恶心的

免责声明：上述内容仅代表发帖人个人观点，不构成本平台的任何投资建议。

精彩评论

大文子
2019-10-03
大文子
那你就是闲的蛋疼，已经说出故障了，自然客服忙不过来，再说损失最大的是携程，你觉得他自己会给自己挖坑，这么坑用户钱？网络上这种文章这么引导，反倒值得注意
- 暗夜的传说:
  不过携程这么大的公司出现这么严重的bug，还是让人感觉不太好呢，我也觉得公司长久生意的，骗钱不至于
23号
2019-10-04
23号
顶你，网络这种文章值得反思。携程也要反思，为啥那么久自己没有发现问题。
- 暗夜的传说:
  [握手]
大文子
2019-10-03
大文子
刚收到短信，虽然没受影响仍然得到一个无门槛的券，面值60，感觉还是不错的
- 暗夜的传说:
  可以
独孤Time
2019-10-08
独孤Time
没注意过，刚才看了一下确实该空

发表看法

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