京东集团再次致歉：没有任何理由，我们完全做错了_老虎社区_美港股上老虎

京东集团再次致歉：没有任何理由，我们完全做错了

老虎资讯综合2020-12-17

12月17日晚间消息，京东集团今日发布声明，就日前京东金融低俗借贷广告一事再次道歉，表示“没有任何理由我们完全做错了”。

京东表示，将从源头查起，不放过每一个环节，围绕组织、机制、流程进行全方位诊断，从团队文化的根源深处找问题，并对相关管理者和责任人进行严肃处理。

此外，面向京东集团全面反省教育，坚持做最受用户信赖的企业，杜绝类似事件的再次发生。

以下为京东全文：

我们再次向大家诚挚道歉！！没有任何理由，我们完全做错了。

京东金融短视频广告事件不仅仅是管理审核的问题，更是操作团队的导向、文化和价值观出了问题，一味的为了追求业绩，迷失了自我，丧失了责任，丢掉了初心!京东集团已经对该事件成立了专门的调查小组，将从源头查起，不放过每一个环节，围绕组织、机制、流程进行全方位诊断，从团队文化的根源深处找问题，并对相关管理者和责任人进行严肃处理！

京东集团始终都具备极强的社会责任感，企业价值观高于一切，对这种行为绝不认同，更不会姑息和逃避责任，感谢社会各界的批评和警示，我们将以此事件为镜，对下属企业出现的问题严格问责，面向全集团进行反省教育，坚决维护更高水平的商业伦理和运营规范，坚持做最受用户信赖的企业，杜绝类似事件的再次发生！

京东集团

2020年12月17日

免责声明：本文观点仅代表作者个人观点，不构成本平台的投资建议，本平台不对文章信息准确性、完整性和及时性做出任何保证，亦不对因使用或信赖文章信息引发的任何损失承担责任。

你失散多年的父亲
·2020-12-19
企业价值观不是最高一层领导影响最大。而是中层领导。。。一般来说高层领导的眼光都不会太差。中层领导能坑死公司。而且往往无能领导都在中下层，并且公司还不清理
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你猜我是谁谁
·2020-12-18
看看推送之多，玩呢吗？
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1
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你猜我是谁谁
·2020-12-18
看看推送之多，玩呢吗？
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1
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梅溪
·2020-12-18
哈哈，中国不少的企业文化就是挣钱，多挣钱，挣大钱，至于琢磨出来的所谓文化口号，就是忽悠客户，忽悠百姓，然后也把自己忽悠感动。等有一天，出了事才发现怎么就忘了我们的文化口号，忘了“初心”了呢。呵呵！
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5
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- 迷津:
  文化是动力之源
  2020-12-18
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- 区块链猛虎:
  一个字“撸”
  2020-12-18
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我和你娘是老乡
·2020-12-18
这次事件之前我都不知道还有京东金条这个产品现在我知道了天呐，我中招了，京东的目标就这样实现了
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我和你娘是老乡
·2020-12-18
我看这广告没有什么不妥之处，会不会是现在的营销套路？没有问题的文案，被炒作有问题，传播之后，被“正义人士”挞伐，再次传播，达到影响力目标之后，官方诚挚致歉，再来一波炒作话题，最后，师傅爱喝的茶叫“乌龙”...
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3
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_无解_
·2020-12-18
支付宝默默离开了人群
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1
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Sonnymonkey
·2020-12-18
知错就改也不错
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1
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HelloDean
·2020-12-17
京东内心：先装孙子，日后加倍在你们这些孙子身上收回来 $京东(JD)$$特斯拉(TSLA)$$拼多多(PDD)$
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21
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- HelloDean:
  [得意]
  2020-12-22
  回复
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- HelloDean:
  [微笑]
  2020-12-22
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小石头W
·2020-12-17
这个反思还是不错的，起码看到了态度。相比美团今天的回应，就明显是应付。我:我知道美团杀熟美团:我知道会员知道我杀熟我:我知道美团知道我知道他们杀熟美团:我知道会员知道我知道他们知道我杀熟@美团 $美团点评-W(03690)$
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6
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- 积少成多啊:
  王兴就是个罪人
  2020-12-18
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股神路菲特
·2020-12-17
京东有啥文化，我在京东商城买的东西，商家不发货，订单纠纷处理专员提出的解决方案我不接受，那专员直接挂电话，还不是一次，第二次也是直接挂电话。牛逼的很！
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- 余远Xiang回复股神路菲特:
  我知道你说的哪一家了。那家我也买了，后面不发货都退单了。下单时大概是疫情前的价格，后面疫情缓和，价格恢复，差不多也就比疫情前贵一点点，我也选择退货另买了。商家不良，但有疫情因素在，当初确实有被征用的可能，后面还不发货就是嫌赚的少了。
  2020-12-18
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- 入水而深回复股神路菲特:
  我之前2月份的时候也是买了一直没发货，估计口罩没货了，当时直接点退款了。不过话说现在口罩不是早就回复正常价格了吗？（不管是n95，还是医用外科）
  2020-12-18
  回复
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- 股神路菲特:
  这个商家是恶意的，我在疫情开始时买的口罩，一直没发货，前面几个月我能理解，但是过了半年都不发货就有点说不过去了，现在口罩价格翻倍了，我退货是可以，但是我要拿出一倍甚至更高的钱买口罩了，而且商家这样做是不是完全没契约精神了。加上京东的处理方式我确实不认可，违约的不是我。
  2020-12-18
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查看更多 2 条评论
联合国收割机
·2020-12-17
呵呵，历史的教训就是不断重复历史挑衅底层人民，后果不严重
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5
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- 小皮皮猫:
  其实也从来没把底层人民当人过，买房子时好好当顺民，网络上当英雄
  2020-12-18
  回复
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益彰
·2020-12-17
京东说了啥
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1
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陈兰兰
·2020-12-17
京东有企业文化吗？别搞笑了🥸
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4
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- 涪钦:
  这位兄弟一语中的
  2020-12-18
  回复
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- 你怎么这么牛:
  大家都是兄弟
  2020-12-18
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glf2046
·2020-12-17
点赞企业拥有的社会责任和价值观
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2
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- 9527xx:
  京东网军出洞
  2020-12-17
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涨了叫我哈
·2020-12-17
企业文化不错
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1
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